Five minutes with...Miller Insurance

Founded in 1902, Miller Insurance is one of the leading specialist (re)insurance brokers operating in the Lloyds, London and international markets. Headquartered in London and with over 700 employees worldwide, they have over 4,500 clients globally. They have been a Chartered firm since 2013. Grab a cuppa and take five minutes to see how they have been living our Chartered Ethos.

How long has your firm been Chartered?

Since 2013.

Why is Chartered status important to your business?

It shows our clients, prospects, markets, employees and prospective candidates that our expertise, the quality of our client service, our contribution to wider societal issues and the commitment to the professional development of our people has been recognised and benchmarked against the highest standard in our industry.

What initiatives have the organisation been involved in which have had a social impact/focus on corporate social responsibility?

We have delivered award-winning Diversity and Inclusion initiatives that have helped increase the diversity of talent in our business and within our leadership pipeline, contributing to this important issue in society.

How do you ensure your employees remain at the forefront of their profession?

We have a holistic suite of development support, including sponsorship for professional qualifications (like the CII's), coaching and mentoring, accelerated development programmes, and technical and soft skills training. We have adapted to our hybrid working world and focused on facilitating learning between colleagues and developed a dedicated package of support for young professionals, whose development could be most adversely impacted by hybrid working.

How have you implemented the CII Code of Ethics into your business?

We have developed our own Code of Conduct which is embedded in induction training.

What advice would you give a firm who is considering applying to become Chartered?

It's worth it, though important to carefully consider the criteria and how this will be evidenced, and the different stakeholders involved. Data gathering can also take time.

A big thanks to Miller Insurance for sharing how they are living the Chartered Ethos. Find out more about Miller Insurance.

Learn more about Corporate Chartered status.