Intermediate Motor Insurance Claims
20 February 2025, 09:30-16:30 (UK)
Online Training
20 February 2025, 09:30-16:30 (UK)
This one day online workshop provides delegates with the knowledge and skills required to help manage motor claims. This is an interactive workshop designed for all those who are involved in the management of motor claims. It will help those who are advising clients, liaising with insurers or ensuring the process runs as smoothly as possible.
The course will be highly interactive with delegate participation and engagement throughout.
Workshop objectives
By the end of the workshop, participants will be able to:
- Types of motor claim usually encountered
- Policy liability and ensuring cover was in place
- Types of motor claim including fire and theft
- Repairs to client’s vehicles and property
- Replacement vehicles and the handling of total losses
- Contributory negligence and its potential effect on the claim
- Investigations into liability for losses and damage
- Third party claims and how losses from such claims can be reduced
- Managing third party injury and property claims
- Recovering losses against third parties
- The role of the Financial Conduct Authority in claims handling
- The role of the Motor Insurer’s Bureau
- Examples of major motor claims including court actions
Learning Outcomes
By the end of the course delegates will be able to
- Understand the various types of motor claim encountered
- Know more about the way motor claims are handled by insurers
- Manage the claim more effectively from a broking point of view
- Support clients better through motor losses and claims
- Help clients and insurers deal with third party claims against them
- Assist clients in their own recovery of losses
- Understand more about the way the legal system handles motor claims
Who should attend?
Brokers and Claims Handlers who are familiar with handling motor claims and seeking to enhance or consolidate their technical knowledge.
Trainer
Sarah Godfrey
Method of Delivery
This workshop will be delivered online with a trainer via Microsoft Teams or Zoom, over one full-day session, on 20 February 2025, 09:30-16:30 (UK). Delegates must ensure they have access to Zoom or MS Teams to join the session.
Certificate
On completion of this workshop, you will receive a certificate of attendance from the Chartered Insurance Institute.
Price
- Members: £189
- Non-members: £249
How to book
To register for this course, please complete the below form:
For enquiries about this course, please email to: business.enquiries@cii.co.uk
Please note: courses are sold on a first come first serve basis, and therefore availability may change, depending on the number of bookings received. Once a course becomes full, the above date will no longer be available, and new dates will be published.
We reserve the right to postpone the above course dates, subject to a minimum number of course bookings received. Your booking will only be confirmed, once payment has been processed and you receive a booking confirmation email from the training team.
Can't attend on this date? Register your interest in other training courses and future dates.
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