Assertiveness Skills Workshop - Getting Your Point Across
17 December 2024, 09:30 - 12:30 (UK)
Online Training Workshop
One half-day
Empower yourself to navigate workplace dynamics effectively through this workshop. This online engaging workshop, participants will acquire an in-depth understanding of assertive, submissive, and aggressive behaviors.
Members: £169
Non-members: £229
What will I get by attending the workshop?
By the end of this engaging session, participants will acquire an in-depth understanding of assertive, submissive, and aggressive behaviors.
Participants will discern their own behavioral profile, recognise the impact of non-verbal cues, pinpoint areas for assertiveness improvement in their professional lives, adopt and practice assertive techniques, and develop a strategic approach to handle challenging interactions, particularly with aggressive individuals.
Delegates will be able to:
- Distinguish features of assertive, submissive, and aggressive behaviors
Identifying personal behavioral preferences - Decode non-verbal communication and its Influence
- Recognise opportunities for enhancing assertiveness in the workplace
- Implement techniques for assertive behavior
- Craft strategies to manage difficult and aggressive individuals
Who should attend?
This course is valuable for anyone who wants to enhance and bolster their assertiveness skills, Ideal for professionals seeking to bolster their assertiveness, cultivate a confident and credible presence, and fortify effective workplace relationships.
Suited for individuals who rely on influence rather than positional authority to achieve their objectives
Course Overview
This course provides a transformative learning experience that empowers individuals to master assertiveness for professional success and harmonious collaboration, by:
- Understanding the Essence of Assertiveness: Clarifying Misconceptions
- Mastery of Assertive Skills and the Benefits of Assertive Techniques
- Cultivating Positive Thinking and Heightened Self-Awareness
- Managing and Shaping Internal Dialogue for Personal Growth
- Strategies for Building Confidence and Elevating Self-Esteem
Method of delivery
The Training workshops will be delivered online, over one half-day, via Zoom, on 17 December 2024, 09:30 - 12:30 (UK)
Delegates must ensure they can access the online workshop through Zoom.
Trainer
Sarah Godfrey
Certificate
At the end of this workshop, you will receive a certificate of attendance from the Chartered Insurance Institute.
Price
- Members: £169
- Non-members: £229
How to book
To register for this course, please complete the below form:
For enquiries about this course, please email to: business.enquiries@cii.co.uk
Please note: courses are sold on a first come first serve basis, and therefore availability may change, depending on the number of bookings received. Once a course becomes full, the above date will no longer be available, and new dates will be published.
We reserve the right to postpone the above course dates, subject to a minimum number of course bookings received. Your booking will only be confirmed, once payment has been processed and you receive a booking confirmation email from the training team.
Can't attend on this date? Register your interest in other training courses and future dates.
Please ensure you refer to our terms and conditions before booking on to any of our training courses. By booking on to this course, you are agreeing to our terms and conditions and for your information to be shared with our training provider.