The Award gives a broad understanding of pet insurance, including the need for cover and its benefits; insurance legal principles and duties; product features; how cover is arranged and provided, and the principles of delivering good customer service.
The level 2 Award in Pet Insurance is suitable for entry-level staff, anyone working in customer facing roles and those in support roles seeking to build a better understanding of pet insurance.
The Award comprises one core unit: Introduction to Pet Insurance. Completion of three of the four Personal Lines Awards (Award in Motor Insurance, Award in Travel Insurance, Award in Home Insurance, Award in Pet Insurance) contributes 15 CII credits towards the unit requirement of the Certificate in Insurance.