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Managers as Coaches Training Programme

Corporate Training

Online Training Programme

Coaching is an essential tool for leaders in achieving business goals

In an increasingly complex and challenging world of work, coaching skills are widely regarded as essential tools for managers wanting to unleash the potential of their teams. Effective coaching drives employee engagement and performance, directly supporting the achievement of business results.

This programme developed between the CII and Better Manager focuses on developing and practicing fundamental coaching skills for managers to support team development.  

Managers as Coaches is an 8-week program, which includes 4 x 90 minute virtual tutor-led sessions, which can help participants practice and master the "coaching skills mindset" most associated with effective leadership.

At the end of the course, you will receive a certificate of attendance from the Chartered Insurance Institute.

Who should attend?

Managers, team leaders and all those seeking to expand their skills on the topic.

Wherever you are on your career journey, developing and
maintaining your personal and professional skills helps to ensure you continue to grow and thrive.

Our range of Business and Leadership courses are designed to equip you with skills to optimise your personal performance, lead your team
effectively and strengthen your business.

Summary

Duration Duration: 8 weeks

Attendees No of attendees: 14

Format Format: Online - Virtual delivery

CPD CPD: Recognised

Learning Objectives

The programme is broken down into four sections:

1. INTRODUCTION TO COACHING – WHY IS THIS IMPORTANT?

Inside this session, participants will:

  • Identify key connections between coaching and management effectiveness.
  • Outline benefits and impact of skillful coaching for managers and team members.
  • Explore techniques to enhance listening skills.
  • Observe and practice coaching technique to ensure back-to-work readiness in applying technique

2. TACTICAL COACHING SKILLS – BUILDING YOUR COACHING TOOLBOX

Inside this session, participants will:

  • Explore fundamental coaching principles to enhance their people management skills.
  • Develop three new powerful coaching techniques designed to enhance communication skills through coaching
    conversations.
  • Observe and practice coaching techniques to ensure back-to-work readiness in applying techniques.
3. LEVERAGING COACHING SKILLS FOR PERFORMANCE MANAGEMENT

Inside this session, participants will:

  • Discover how to initiate and engage in meaningful conversations that establish expectations, cultivate
    accountability and champion team members.
  • Develop three new powerful coaching techniques designed to further enhance communication skills.
  • Observe and practice coaching techniques to ensure back-to-work readiness in applying techniques.

4. LEVERAGING COACHING FOR ENGAGEMENT

Inside this session, participants will:

  • Discover coaching techniques designed to unlock engagement and productivity.
  • Develop new coaching technique designed to cultivate personal growth and development.
  • Bring it all together through coaching practice to ensure back-to-work readiness in applying all coaching
    methods.

Learning Outcomes

By the end of this course delegates will gain the following:

  • An objective assessment of their individual manager strengths and development areas.
  • The advanced listening skills most commonly adopted by high-performing leaders.
  • A toolkit of coaching techniques suitable for any working environment.
  • Improved communication skills.
  • Mastery of impactful career development/growth conversations with team members.

To discuss this course or your learning needs

Your CII Relationship Manager would be delighted to explore your learning needs and can draw on the expertise within the CII Learning Solutions team to support you further. 

Please speak with your Relationship manager in the first instance or contact business.enquiries@cii.co.uk for more information.