Assertiveness Skills Workshop - Getting Your Point Across
Corporate Training
Online Training Workshop
This online workshop, delivered over one half-day, aims to help you develop your assertiveness skills.
Who should attend?
This course is valuable for anyone who wants to enhance their assertiveness skills, build a confident, credible image and develop effective workplace relationships. It will help anyone who relies on influence rather than authority to achieve their goals.
Summary
Duration: 1 half day workshop
No of attendees: 12-16
Format: Online - Virtual delivery
CPD: Recognised
Learning Objectives
- Understanding Assertiveness - what assertiveness is and isn’t
- Skills of Assertiveness and reasons to use assertive techniques
- Positive thinking and self-awareness
- Understanding and managing 'self-talk'
- Building confidence and self-esteem
Learning Outcomes
By the end of the workshop delegates will be able to:
- Describe the main features of assertive, submissive and aggressive behaviour
- Identify their own preferred behavioural profile
- Identify non‐verbal behaviour and the impact that this behaviour can have on others
- Identify areas of their working lives where they should improve their assertive behaviour
- Adopt and practice techniques to help them behave in an assertive manner
- Develop a strategy to cope with difficult and aggressive people
To discuss this course or your learning needs
Your CII Relationship Manager would be delighted to explore your learning needs and can draw on the expertise within the CII Learning Solutions team to support you further.
Please speak with your Relationship manager in the first instance or contact business.enquiries@cii.co.uk for more information.