Application and Implementation of New Technologies for Claims Management

When writing an insurance policy, an insurer is effectively making a promise to the policyholder that, in the event
where a loss event occurs that the insured is protected for under the policy, the insurer will pay out the claim.

Simply put, an insurance company collects premiums and settles claims on behalf of its policyholders.
Consequently, one of its key drivers of profitability depends on how the insurer settles its claims, the speed of its
claim settlement process or how easy its claims process is. With the ever-increasing advancements in technology,
the claim function of an insurance company has evolved.

This course introduces the current advancements in technologies used in managing claims. The course will look at
different aspects of the claim process which could be automated using technology and gives the participant an idea
of how data and technology can support in reserving.