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Our people

Annual Report 2023

The CII supports and invests in its colleagues, recognising the benefits this brings to achieving our strategic goals.

During 2023, we offered colleagues the opportunity to develop their skills, knowledge and behaviours through a broad range of detailed continuing professional development opportunities facilitated by internal colleagues and external experts. These were complemented by more informal ‘lunch and learn’ sessions, and access to an online learning platform. Colleagues also had the opportunity to benefit from support in relation to enjoying healthy lifestyles, managing their mental health, and in relation to financial wellbeing. Each of these themes included sessions led by external speakers.

CII New Generation group with Craig Tracey, MP

All Party Parliamentary Group, Houses of Parliament, London

Andrew Griffith, MP with CII President, Russell Higginbotham

President’s Breakfast event, London

Hainan Provincial Bureau of International Economic Development

CII supports talent development in Hainan, China

Colleagues were actively involved in developing our Strategic Plan 2023-2027 at the start of the year, with the actions contained in that document translated into team objectives and individual goals. Performance reviews were systematically conducted across the organisation at the end of the year, with new SMART goals subsequently set in anticipation of the start of the new reporting period.

The CII grew its headcount from 211 at the end of 2022 to 234 at the end of 2023. Our recruitment and selection policy aims to ensure we select the best possible candidate for the job based on the required skills, knowledge and behaviours. ‘Anytime Anywhere’ continued to be our approach to where and when work is conducted, ensuring we benefit from applications from the broadest geographic spread. An emphasis on ensuring equity, diversity and inclusion is embedded in our policies, procedures, and practice and we retained our Disability Confident Employer status in 2023.

Bim Afolami MP

CII President’s Dinner

Hassan Karim

CII goodwill ambassador, Singapore
visits CII Hong Kong

CII Broking Community

CII Fringe session at BIBA
Conference

CII panel event on EDI in insurance

DIVE IN Festival

We continued to report on our gender pay gap, gender pay pension gap and  ethnicity pay gap data in 2023. These data show that both the mean gender and ethnicity pay gap fell from the previous year, by 5.6 and 6.2 percentage points respectively.

The CII remains committed to measuring colleague engagement during 2023. We actively listen to and value the feedback provided by colleagues with actions that seek to address priority areas to further increase engagement levels. Communication is important to the way that we work, and we held regular all-staff updates during the year, including sessions led by the CII Group Board Chair following Board meetings.

Shaping the Future of Insurance

CII Digital Conference

Shanghai Lingang Special Area Economic Development

Signing of a memorandum of understanding with CII, China

Mana Al Khamsan, The Financial Academy

Agreement to offer CII qualifications in Dubai

There were several departures from our Executive Leadership Team during the year, including our Chief Executive, Alan Vallance. See our current leadership team structure