Cookies on the CII website

By using and browsing the CII website, you consent to cookies being used in accordance with our policy. If you do not consent, you are always free to disable cookies if your browser permits, although doing so may interfere with your use of some of our sites or services. Find out more »

Chartered Insurance Institute
Recently added to my basket
Sorry but there was an error adding this to your basket. Please try adding it again

Insurance Competency Framework

Following extensive consultation with employers and employees across the insurance market, the CII has launched its updated Insurance Competency Framework.

Available free via download, the Framework provides an authoritative, objective way for firms to identify the competencies required by individuals within their organisations. For individuals it will facilitate their personal development and career progression.

Crucially, the Framework is structured around competencies rather than specific job roles. This caters for the wide variations that exist in job roles from company to company. This approach allows employers to select the competencies that are relevant to their particular circumstances and requirements, and build a competency profile for each job role within their organisation.

Indeed, employers can use the Framework as the basis of a bespoke competency framework.

The structure of the Framework addresses:

  • Competencies - core areas of knowledge and skills required for all roles within insurance, such as legal, regulatory and insurance principles.
  • Specialist competencies - knowledge and skills needed specifically for roles in the three key areas of underwriting, intermediaries and claims.

The flexible nature of the Framework means that is can be used by businesses from across the insurance market, both in the UK and globally. It will aid regulatory compliance, provide structure and momentum to staff development activity and, ultimately, enhance performance.

Document links

Not a member?

Members receive exclusive discounts on CII tuition, courses and exam entry.