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Chartered Insurance Institute
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Whistleblowing – Speaking Up

We recognise that from time to time, our members may become concerned about something they see or hear at work. Some concerns could be relatively minor concerns about poor behaviour, while others might involve more serious concerns about wrongdoing.

Knowing how best to raise those more serious concerns is important. That is why the CII has prepared a member's guide to whistleblowing. It explains whistleblowing and the law and regulations connected with it, as well as what to weigh up when preparing to blow the whistle.

Speaking up about your concerns: information for CII members who want to blow the whistle »

The main guide is supported by two others, one for supervisors and managers on how best to respond to someone blowing the whistle to them, and another for directors with responsibilities for their firm's whistleblowing programme.

This guidance has been updated in 2016 to take into account changes made by the Financial Conduct Authority to how they handle whistleblowing.

How to manage a whistleblower: a 6 point plan for CII members »

Ensuring your firm has effective whistleblowing arrangements »

Is it Whistleblowing or a Complaint?

Someone making a complaint has a vested interest in the issue they're complaining about. Someone blowing the whistle usually has no direct, personal interest in the dangerous or illegal behaviour they're raising.

Complaints against Members »