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Chartered Insurance Institute
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Professional Standards

The CII aims to raise the profile of the professionalism of its members and to ensure that all its own governance procedures conform to current best practice. In order for the public to recognise the calibre of the CII as a professional body, certain key policies should be formalised and representation from consumer and other bodies encouraged.

Professional standards board

The CII 'Professional Standards Board' meets quarterly to discuss issues of Professional Standards. The role of the PSB is to advise the Council of the CII on the setting of standards for achievement of excellence and to offer guidance on CII Member and CII Internal Governance Standards.

View more on the PSB Board »

CII Charter and Bye-laws

The Charter and Bye Laws contain the internal rules which govern the CII

Pdf icon small View the CII charter and bye-laws

CII Code of Ethics

The CII encourages the highest professional and ethical standards in insurance and financial services worldwide.

The Board, the membership of the CII and consumers, look to all members to meet these standards and to maintain the reputation of the CII by following this Code of Ethics (the Code). It sets down the principles which all members of the CII should follow in the course of their professional duties.

If members do not comply with this code, this may result in the CII taking disciplinary action against the member.

View the Code of Ethics »

Pdf icon small View the Guide to Complaints against Members

Chartered Status

A Chartered title shows the world that you have attained and maintain the highest and most prestigious level of professional achievement. It elevates you in the public eye to the same standing as other Chartered professionals, such as surveyors, engineers and accountants. Research proves that consumers value and appreciate Chartered status. It provides comfort and security, serving as a benchmark for quality and ethical practice.

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the premier qualification for those working in the insurance industry.

Find out more about Fellowship »

Honorary Fellowship

CII members can nominate someone who is not qualified with the CII for honourary fellowship in recognition of a contribution to the industry from people of exceptional experience or pre-eminence in their field.

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