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Chartered Insurance Institute
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Working for the CII

The CII offers the opportunity to foster a career in one of the most dynamic and fast-moving business environments within a professional body with an international presence.

The Chartered Insurance Institute's purpose is to build public trust in the insurance profession. Working together, as one united profession, we will drive confidence in the power of professional standards. To achieve this, the CII will provide insightful leadership, relevant learning and a valued membership proposition to maintain and grow an engaged membership.

Our Strategic Manifesto Roadmap 2021 can be accessed here.

We are accredited as an Investor in People Gold and we place a strong emphasis on the learning and development of our people.

We work together to create a culture that is inclusive and aims to make the best use of the varied talents of everyone in the organisation. We do this informally but also through formal, staff-led steering groups such as our Information Consultation Forum who meet with senior management 4-5 times per year in a-two way exchange to share ideas, feedback and information. Through our active Social Committee which helps to develop the sense of teamwork that we believe is important in ensuring our continued success, and through our Diversity and Inclusion Committee who inform our work internally in this important area.


Inclusion, Diversity & Equality of Opportunity

What is equality of opportunity?
Equality means 'the same as each other'. When we talk about equality of opportunity we mean that all employees and job applicants have the opportunity to realise their full potential.

What is diversity?
Diversity means a range of differences that will include, but not be limited to, sex, age, socio-economic background, race, disability, gender identity, personality, work style and ways of thinking, which when added together create a productive environment in which everybody feels valued, where their talents are being fully utilised and in which the CII's goals are met.

What is inclusion?
Inclusion is when everyone is included, irrespective of their differences

It is the policy of the CII to treat all employees and job applicants fairly and equally. We do not discriminate against staff on the basis of age, disability, marriage/civil partnership, pregnancy/maternity, race, religion or belief, sex, sexual orientation or gender reassignment (protected characteristics) or whether they are a part-time worker, fixed term employee or are a member of a trade union.

We seek to ensure no person is victimised or harassed or bullied or subjected to discrimination and that all employees feel secure and content and that the workplace is free from intimidation. We will take all reasonable steps to ensure any such behaviour that is reported is investigated promptly, thoroughly and sensitively. Any employee who is found to have discriminated against or harassed any other person on any of the grounds above will be subject to the disciplinary procedure up to and including dismissal.

Find out more about how the CII supports Diversity and Inclusion, by clicking the links below:

Making inclusion a reality D&I Presentation
Making Inclusion a reality D&I_Presentation


Diversity in Insurance - Video

CII values - Video

Diversity at the CII - Video


Our offices

CII's head office is based in the City of London and is often referred to as the Aldermanbury building. Our Customer Service office is based in South Woodford.

We also have offices in Hong Kong and India.