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Chartered Insurance Institute
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We aim to attract, retain and develop the best people and provide them with an environment that allows them to excel in support of our belief of 'moving forward through our people'.


We offer competitive salaries and reward excellence via our instant recognition scheme.


We offer a range of benefits to support a work life balance, recognising that our people have different interests outside of work.

Employee Assistance Programme (EAP)

Whatever our personal situation we all, from time to time, have questions about balancing work and home, from finding the right legal or debt advice, to moving house, managing stress, bereavement in the family or locating childcare/eldercare. Finding the right answers when you need them can be complicated, frustrating and time consuming. At the CII we understand this and our EAP, a telephone-based service that offers information, referrals and counselling offers to help make your life easier. The service is managed by an external organisation so you can rest assured that you can use the service in complete confidence.

Bike to Work Scheme

In support of well being, an interest-free loan scheme has been introduced to allow staff to purchase a bike to cycle to work.

Learning & Development

A range of learning and development opportunities are offered to our staff including interactive induction events, workshops, support for employees to complete professional qualifications and membership to both the CII and PFS. The CII's commitment to employee learning and development, involving and communicating with our staff has been recognised through the Group's achievement of the Investors in People (IiP) award, first achieved in 2003. In 2011 the CII was accredited as an Investor in People Gold , recognising the quality, value and scope of its work in this area.

Disability Confident Employer 2017

The CII is proud to be certified as a Disability Confident Employer as of January 2017. This recognises our efforts in promoting a culture of being Disability Confident through supporting our employees to manage their disabilities or health conditions and ensuring that managers are aware of how they can support staff who are sick or absent from work. As a Disability Confident employer, the CII:

  • provides mentoring, coaching, buddying and other support networks for staff
  • includes disability awareness equality training in our induction process
  • guides staff to information and advice on mental health conditions
  • provides occupational health services if required
  • identifies and shares good practices
  • provides the HR team with specific Disability Confident training

We strive to always provide an inclusive and accessible environment for our staff, clients, members, and customers, ensuring that there are no barriers to the development and progression for staff with disabilities. The CII values all its staff and as such, aims to make everybody, including those with disabilities, feel valued and listened to.