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Chartered Insurance Institute
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Frequently asked questions (FAQs)

This section is updated as new queries are received and answered.

Changes to Enrolment - FAQs updated 1 May 2018

Why have we introduced these changes?

We see the study text and assessment as one coherent course of learning, measurement and recognition. The best way to deliver our units is therefore by including all core elements of the course in Enrolment

Enrolment contains the online study tool RevisionMate which hosts a range of support materials including: study planner and tips, student discussion forum, quiz questions, exam guides and, new for 2018, a free eBook version of the study text for use on a smartphone or tablet.

Also, by registering in this way you will receive emails updating you of any changes to the learning content or assessment position such as legislative change, and when this will be tested from.

In addition to enrolment we have now introduced Enrolment plus, Enrolment plus provides additional revision aids to complement your enrolment at a significant discount.

Is this an unusual approach for an awarding organisation/professional body?

No, the combination of text and assessment is a frequent practice for professional bodies, both within this sector and beyond, and we have seen it work successfully when applied to several new unit launches over the last few years.

What if I just want to use the study text for reference purposes?

We have published the entire library of CII study texts digitally. These are available free of charge to all CII and PFS members on our website: www/

I already have a current study text; do I need to buy a new Enrolment?

No. You already have the study text and can enter the exam/assessment by contacting our Customer Service team or visiting our website and navigating to the relevant unit’s shop page.

I have a recently expired study text enrolment; do I need to buy a new Enrolment?

No. However, you must upgrade your study text to the latest edition before you can enter for the exam. This is significantly cheaper than buying a new Enrolment. Please contact our Customer Service team.

I sat the exam recently and need to resit it, do I need to buy a new Enrolment?

No. Although we would encourage you to use the latest study material we also appreciate that you sat your exam before we introduced these changes so you will be able to book your resit by contacting our Customer Service team.

What changes have you made to Enrolment for financial services units and why haven't these been applied to general insurance units?

Following feedback in respect of financial services units, for certain units, we have made the decision to reintroduce the facility for exam entry to be purchased separately to the combined package while we consult with the wider membership and key stakeholders.

What units are availble to purchase as exam entry online?

The units we have reintroduced this facility for are: CF1, CF6, CF8, ER1, GR1, J02, J03, J05, J07, J10, J11, J12, R01-R07 and AF1-AF4.